90% Reduction in Administrative Work for Law Firm Through Intake Automation

Yaniv & Associates
Kuhnic
90% Reduction in Administrative Work for Law Firm Through Intake Automation

90%

Reduction in administrative workload

780+

Hours saved per year

25%

Increase in client capacity without new hires

100%

Automated intake and document flow

Daniel Yaniv, Esq.
Yaniv & Associates

The system runs quietly in the background and removes almost all manual work from client intake. Our team focuses on legal work, not admin.

Daniel Yaniv, Esq.

Founder (Yaniv & Associates)

IndustryLegal Services
Employee Range10–25
LocationNew York and New Jersey

Yaniv & Associates is a law firm focused on uncontested divorce cases. To support a growing volume of clients, the firm launched UncontestedDivorce.com to offer a faster and more affordable alternative to traditional divorce proceedings. As demand increased, the firm required a way to handle onboarding, payments, and documentation without increasing administrative staff.

The Challenge

Yaniv & Associates onboarded more than 30 new clients each month. Intake relied on manual steps across multiple systems, including email, payments, contracts, and document storage. This resulted in:

Manual email sending and follow-ups

Manual generation and tracking of retainer agreements

Payment monitoring and overdue follow-ups

Client data spread across disconnected tools

The firm needed a way to remove administrative work while maintaining compliance and client communication standards.

The Solution

A fully automated client intake system was built around the firm's existing tools. No software replacements were required. The system connects:

Clio Manage

Typeform

PandaDoc

SMS and email

Box

Payment processing systems

How it works:

  • A new client is created in Clio Manage using name and email only
  • Automated workflows trigger immediately
  • Personalized welcome emails are sent
  • Retainer agreements are generated and sent for signature
  • Payment links are issued automatically with follow-ups scheduled
  • Signed documents are stored securely in Box
  • Clients receive email and SMS updates throughout the process
  • Workflows adapt based on jurisdiction (New York or New Jersey) to ensure correct legal handling
  • All actions occur automatically without staff involvement
Pilot Outcome

The automation produced measurable results within weeks.

90% reduction in administrative work, saving over 780 hours per year

25% increase in client capacity without hiring additional staff

Faster and more reliable payments through automated reminders

Consistent client communication from intake to completion

Centralized and accurate records across all systems

Staff time shifted from administrative tasks to legal work

With intake automation in place, Yaniv & Associates is positioned to:

Support higher client volumes without staffing changes

Extend automation to additional legal workflows

Maintain consistent onboarding quality across jurisdictions

Scale digital services without operational strain

The firm now operates with predictable intake, consistent documentation, and minimal administrative overhead.

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