A Full-Stack Voice AI Suite Powering Legal Intake, Sales, and Client Follow-Up

Vasquez Law Firm
Kuhnic
A Full-Stack Voice AI Suite Powering Legal Intake, Sales, and Client Follow-Up

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82%

Inbound calls handled autonomously

41%

Increase in qualified consultations

30%

Increase in retained cases

24/7

Call coverage across all practice areas

Vasquez Law Firm

The system runs continuously and routes every call correctly. Data is complete, bookings are accurate, and our staff only touches high-value cases.

Kevin Kim

Technical Lead (Vasquez Law Firm)

IndustryLegal Services
Employee Range50–100
LocationUnited States

Vasquez Law Firm and Imigrar operate across multiple legal practice areas, including traffic tickets, personal injury, workers' compensation, and immigration. The firms manage high inbound call volume across different lead types, fee structures, and consultation paths.

To handle this complexity without expanding staff, the firms deployed a full-stack voice AI system designed to manage intake, sales, follow-ups, and client feedback across the entire client lifecycle.

The Challenge

The firms needed a way to:

Answer every inbound call without delays

Qualify leads accurately across multiple legal services

Route paid and free consultations correctly

Reduce after-hours missed opportunities

Maintain clean CRM data across two GoHighLevel workspaces

Support both legal intake and immigration intake flows

Handle follow-ups without adding administrative workload

Manual call handling limited scalability and increased the risk of missed or misrouted cases.

The Solution

A complete voice AI suite was deployed, covering every stage of the client journey.

Inbound Lead Qualification Agent

  • Answers all inbound calls instantly
  • Qualifies callers based on case type and eligibility
  • Adds required compliance messaging for paid consultations
  • Filters cases the firm cannot accept
  • Routes urgent or qualified cases correctly
  • Schedules consultations automatically

Inbound Sales Agent

  • Covers Traffic Tickets, Personal Injury, and Workers' Compensation
  • Converts qualified leads into booked consultations
  • Warm-transfers high-intent callers when required
  • Operates during and after business hours

Imigrar Intake Agent

  • Handles immigration inquiries independently
  • Books free consultations automatically
  • Escalates complex matters to Vasquez Law Firm
  • Passes complete intake data with no manual entry

Follow-Up and Closing Agent

  • Re-engages leads after consultations
  • Handles retainer follow-ups
  • Addresses common objections
  • Logs all outcomes automatically

GAS Agent (Gratitude, Ask, Score)

  • Contacts recently retained clients
  • Collects feedback and sentiment
  • Requests reviews and referrals
  • Feeds sentiment data back into the CRM
Pilot Outcome

The voice AI deployment delivered measurable operational gains.

82% of inbound calls handled without human involvement

41% increase in qualified consultations booked

30% increase in retained cases

Zero missed after-hours calls

Consistent data capture across all calls

Reduced staff workload without reducing coverage

Staff now focus on legal work and complex cases rather than call handling

With the full voice AI suite in place, the firms are positioned to:

Increase call routing coverage toward 90%

Expand outbound re-engagement campaigns

Use sentiment data to improve client experience

Scale new practice areas without operational strain

The system now serves as the primary intake and sales layer across both Vasquez Law Firm and Imigrar.

Stop being theBottleneck
of your Own Business

If you're a founder who's drowning in operational work that shouldn't require your attention, let's talk.

Discovery calls are free. But they're not for everyone. We work with companies that have at least 50 employees and are ready to invest $10K+ to solve real operational constraints.